Explanation
This error message usually indicates that Quickbooks is using the default Accounts Receivable account. In order for the accounting import from Cyrious to work, a custom Accounts Receivable account needs to be created.
Resolution
- In QuickBooks, edit the Accounts Receivable account name inside of the “Chart of Accounts” area
- Rename it to something other than its original name (i.e. Accounts Receivables)
- Create a new account called “Accounts Receivable”
- Set the account type to “other current asset”
- In Cyrious, navigate to Mgmt>Accounting>Set-Up>Account Codes
- Ensure that the chart of account name in Cyrious Export Number/Description matches the one in Quickbooks
- Then retry the import of the iif file
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